Pre-Registration: Registration to a webinar is made by filling out a form and providing all necessary documentation if applicable to the selected package. Upon receipt of both the form and payment (via credit card, bank transfer or PayPal), the client will be sent a confirmation of registration as well as an invoice via email. Joining instructions will be sent two days prior to the webinar, or immediately for those booking within two days of the webinar date. Webinars are for individual use only and should not be shared.
Payment terms: Payment must be received in full prior to the webinar start date. All prices listed are including VAT.
Cancellation policy: Cancellation of registration can only be accepted in written form (email) within 24 hours after the registration to the course and will be subject to a refund of the full paid registration fee. Cancellations made after this time will be charged the full course registration fee. Registrants who do not access the live webinar will be emailed a recording of the webinar. Registrants who do not attend the live webinar will still be charged the full course registration fee. Bookings made after the live webinar will be sent a link to the recording once full payment has been received. If payment is received and access to the recording is provided, a refund will not be given. Organizer regrets that registrations cannot be transferred to another course and delegates are not able to transfer their place to another delegate.
Changes in program: Organizer reserves the right to make changes to the course program. We ask for your understanding that, in the case of changes to the program, postponing a webinar, cancellation by or substitution of lecturers (e.g. sudden illness of the lecturer), there is no entitlement to reimbursement of the registration fee. However, in the case of event cancellation by organizer, registrants have the right to reimbursement of the registration fee.
Copyright: All intellectual property rights in all materials produced or distributed by organizer in connection with this event are expressly reserved and any unauthorized duplication, publication or distribution is prohibited. Organizer has the right to record photos and videos of registrants and may use them for non-commercial purposes.
